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Our work

Transformations we have engineered.

Real work for real WA businesses, government and campaigns. Each case study states the commercial problem, what we did, the technology involved, and the measured result from the client's own reporting.

26
case studies
70+
client partnerships
10+yr
longest relationships
All workEducation & TrainingElectrical & InfrastructureFintech & PaymentsGovernment & Non-ProfitHealthcare & DentalHospitality & LifestyleIndustrialPolitical & CampaignsReal EstateRetail & CommerceSaaS & Platforms
Retail & Commerce

Tile Boutique + Tiles Expo → Tile Empire

A two-brand entity migration run on evidence, not on a big-bang switch.

+152%
Tile Empire organic clicks, 90 days year on year
42.2%
Share of combined organic clicks, latest window — up from 22.9%
100%
Product-level redirect coverage across both legacy catalogues
Read the Tile Boutique + Tiles Expo → Tile Empire case study →
Real Estate

NAI Harcourts Metro Commercial

The #1 NAI Harcourts office in Australia, and first among WA agencies in search.

17.9%
Share of paid search — 1st among WA agencies
#1
NAI Harcourts office in Australia — as recognised by NAI Harcourts
42.1%
Engaged, high-intent sessions
Read the NAI Harcourts Metro Commercial case study →
Industrial

Murray Engineering

From regional supplier to global industrial authority — with the pipeline to match.

+55%
International lead volume
+68%
Global keyword visibility
+26.9%
Total users, year on year
Read the Murray Engineering case study →
Retail & Commerce

Auto One

Fitment-accurate commerce across a very deep aftermarket catalogue.

-28%
Cart abandonment via behavioural retargeting
+38%
Digital contribution to sales over six months
VIN-level
Fitment accuracy on search and filtering
Read the Auto One case study →
Industrial

Xylem (formerly ITT Flygt)

Carrying decades of engineering trust through a global rebrand.

+120%
Organic visibility in priority markets
-24%
Cost per click via AI-assisted bidding
+31%
Qualified B2B enquiry share
Read the Xylem (formerly ITT Flygt) case study →
Hospitality & Lifestyle

Geláre

“Treat Yourself” — a permission structure, not a slogan.

+42%
Engagement across Instagram and TikTok
+33%
Loyalty sign-ups year on year
Franchise-safe
Guidelines built to survive distributed execution
Read the Geláre case study →
Real Estate

Professionals Real Estate

“Leave It to Us” — one promise, held across an independent network.

+27%
Lead acquisition efficiency
Network-wide
One vendor promise across independent offices
Guardrailed
Compliance checked before creative publishes
Read the Professionals Real Estate case study →
Hospitality & Lifestyle

BDCC Club

A decade-long partnership, and a club that grew roughly 75-fold.

~75x
Membership growth across the partnership, 2015–2026
10+ yrs
Continuous client partnership
Real-time
On-site member visibility from door scan to dashboard
Read the BDCC Club case study →
Political & Campaigns

The Nationals WA

Regional voice, state-wide campaign discipline.

Electorate-level
Creative and targeting per seat
Regional-first
Radio, television and print planned for the reality
Same-day
Rapid-response creative turnaround
Read the The Nationals WA case study →
Political & Campaigns

Kate Chaney — Independent for Curtin

An independent challenger, six weeks, one federal seat won.

2022
Curtin federal campaign — seat won; outcomes reflect many factors beyond media
Electorate-level
Geo-fenced search, display and video
Daily
Budget reallocated on proportional reporting
Read the Kate Chaney — Independent for Curtin case study →
Electrical & Infrastructure

Gilmour & Jooste Electrical

Demand generation for the service division of a major WA electrical contractor.

+40%
Month-on-month growth in website clicks
4.0%
Click-through rate — above sector benchmark
High-intent
Demand led by ready-to-hire searches
Read the Gilmour & Jooste Electrical case study →
Healthcare & Dental

Yokine Smiles Dental

A family practice found by the people already looking for it.

Treatment-led
A page per query patients actually search
AHPRA-compliant
Every claim reviewed against advertising rules
Mobile-first
Built for someone in pain holding a phone
Read the Yokine Smiles Dental case study →
Healthcare & Dental

Dental Annex

Twenty years of practice, presented so a first-time patient can trust it in thirty seconds.

Two decades
Practice history led with, not decorated
Template-held
Registration and scope statements live in the template
Question-led
Article program answers what patients arrive asking
Read the Dental Annex case study →
SaaS & Platforms

Know Your Asset (KYA)

When the product promise is “real time”, latency is the product.

-42%
API latency
-38%
Time to first byte under load
SOC 2
Aligned architecture, documented for review
Read the Know Your Asset (KYA) case study →
Fintech & Payments

Payment Gateway Management — Debtrak

The gateway layer, owned as an ongoing service — not shipped and forgotten.

-30%
Arrears collection cycle time
100%
Daily settlement reconciled to the ledger
99.9%
Platform availability target
Read the Payment Gateway Management — Debtrak case study →
Fintech & Payments

Cloud Payment Group

Platform-side payments: onboarding, routing and the reporting finance actually uses.

Same-day
Merchant onboarding turnaround target
Idempotent
Webhook processing — no double-posting
Zero-loss
Dead-letter queues on every event
Read the Cloud Payment Group case study →
Fintech & Payments

Collect AU

Collections workflow joined to payment capture — no manual re-key.

Single-step
Arrangement to scheduled, reconciled payment
System-enforced
Contact rules and hardship pathways
100%
State changes logged and attributable
Read the Collect AU case study →
Government & Non-Profit

Local Government & Regulated Collections (client confidential)

Named clients withheld. The engineering discipline is the same, whether or not we can print the logo.

Confidential
Client names withheld under NDA
100%
Audit compliance across reviewed periods
Human-approved
Every action affecting a ratepayer account
Read the Local Government & Regulated Collections (client confidential) case study →
Retail & Commerce

Wafex & Tesselaar Florishop

B2B ordering for a perishable product on a seasonal spike.

-50%
Order processing time
+60%
Online B2B transactions over six months
Real-time
Inventory and tiered pricing accuracy
Read the Wafex & Tesselaar Florishop case study →
Education & Training

Access All Areas Training

From a rendering failure to the strongest E-E-A-T profile in its market.

#1 of 10
E-E-A-T score against the top ten providers in the category
100%
Pages server-rendered, canonical and HTTPS after the fix
-32%
Cost per lead in the first quarter of restructured campaigns
Read the Access All Areas Training case study →
Real Estate

Harcourts Property Specialists

Video as the qualifying step, not the decoration.

+35%
Enquiry-to-sale conversion
Suburb-level
Local search targeted where a focused agency can win
Qualifying
Video watched as a conversion signal, not a vanity metric
Read the Harcourts Property Specialists case study →
Retail & Commerce

Spexdesign

Solving the one objection that stops eyewear selling online.

+25%
Sales conversion
No install
AR try-on runs in the browser on any device
On-device
Face processing never leaves the customer’s browser
Read the Spexdesign case study →
Retail & Commerce

South West Isuzu

A regional dealership winning the searches that end in a phone call.

25.8%
Search click-through rate — several times the automotive benchmark
11.2%
Conversion rate across the search account
+15.0%
Google Business Profile views, year on year
Read the South West Isuzu case study →
Healthcare & Dental

Perth Mobility Scooters

A considered, sensitive purchase that has to end in a conversation.

8.97%
Click-through rate across a full year of search
13.1%
Conversion rate on the intent-led search campaign
+43.5%
Direction requests, year on year
Read the Perth Mobility Scooters case study →
Industrial

CBH Group — Regional Grain Report

A year-long regional broadcast sponsorship, over-delivered by half again.

+48%
Over-delivery against the contracted spot schedule
1.5x
Spots delivered against spots contracted
71%
Commercial audience share on the lead regional network
Read the CBH Group — Regional Grain Report case study →
Retail & Commerce

Batteries Plus

A deep, unglamorous catalogue made findable and buyable.

+32%
Online revenue lift over six months
Real-time
ERP inventory accuracy at point of sale
Fitment-led
Catalogue organised by application, not product name
Read the Batteries Plus case study →
How we measure and report

Every figure comes from the client's own analytics and platform reporting — Google Analytics 4, Google Ads, Google Business Profile, Search Console and email-platform data — over a stated, like-for-like comparison period. Where a result depends on factors outside our control, we say so. Past results indicate capability, not a guarantee of future performance.

Results are published as proportional performance only — percentages, ratios, multiples and rankings. We do not publish absolute client volumes, spend, contract terms or commercial figures, and where an engagement is covered by confidentiality we identify the client by sector rather than by name. If you would like to discuss a result in more detail, we can do that under a mutual non-disclosure agreement.

The portfolio

70+ brands. Named on request.

Here is the shape of the portfolio rather than a list of logos — how the work distributes across sectors, and which relationships we are free to name.

Where the portfolio sits
Retail, commerce & consumer 16 brands
Industrial, mining & engineering 11 brands
Hospitality, food & beverage 9 brands
Health, education & training 8 brands
Construction, trades & home 6 brands
Real estate & property 5 brands
Financial services & payments 4 brands
Professional & creative services 4 brands
Not-for-profit & advocacy 4 brands
Other sectors 4 brands
Technology & SaaS 2 brands
Government & regulated 1 brand
Agriculture & primary industry 1 brand
Clients we are able to name

These have a published case study, so the engagement is already on the record.

Tile Empire Tiles Expo Murray Engineering Auto One Know Your Asset NAI Harcourts Metro Harcourts Property Specialists Professionals Real Estate Access All Areas Training Wafex & Tesselaar Debtrak Yokine Smiles Dental Dental Annex Collect AU Batteries Plus BDCC Club Cloud Payment Group CBH Group Tile Boutique Gilmour & Jooste Electrical Spexdesign Perth Mobility Scooters The Nationals WA

The rest stay private

We do not publish a full client list. Most of our work sits under commercial agreements, and a public roster is more use to a competitor than to you. Ask us and we will provide the reference list, plus referees in your own sector, under NDA.

Request the reference list →

What our clients say

More than a decade on, our partnership continues with the same strength and alignment. I can personally attest to the excellence, professionalism and integrity Media 365 brings to every engagement.

Greg Pratt
Murray Engineering

Their strategic approach to content, digital marketing and media positioning significantly increased our brand visibility — contributing to our recognition as the #1 NAI Harcourts office in Australia.

Tony Romano
NAI Harcourts Metro Commercial

From day one Media 365 has worked with us, not for us — taking ownership of problems and future-proofing solutions. They stop at nothing to ensure the job is done right.

Rod Rushton
Know Your Asset

Want a result like one of these?

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